Effective Date: 23-04-2026
Welcome to KonkanCart.com (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
This policy is designed to comply with applicable Indian laws including the Information Technology Act, 2000, IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and aligns with global best practices including Google’s privacy and data usage requirements.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
b) Non-Personal Information
- Browser type and version
- Device type
- IP address
- Pages visited and time spent
- Referring URLs
c) Sensitive Personal Data (if applicable)
We do not intentionally collect sensitive personal data such as passwords, financial PINs, or biometric data. Payment-related information is handled securely by certified payment processors.
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill orders
- To provide customer support
- To improve website functionality and user experience
- To send transactional updates (order confirmations, delivery updates)
- To run marketing campaigns (only with your consent where required)
- To comply with legal obligations
3. Cookies and Tracking Technologies
KonkanCart uses cookies and similar technologies to:
- Enhance user experience
- Analyze traffic and usage patterns
- Personalize content and advertisements
We may use third-party services such as:
- Google Analytics
- Google Ads (including remarketing features)
You can manage or disable cookies through your browser settings.
4. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Logistics and delivery partners
- Payment gateway providers
- Marketing and analytics partners (e.g., Google)
- Legal authorities when required by law
All third parties are obligated to protect your data and use it only for specified purposes.
5. Data Security
We implement reasonable security practices including:
- SSL encryption
- Secure hosting infrastructure
- Restricted access to sensitive data
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
As a user in India, you have the right to:
- Access your personal data
- Request correction or updates
- Withdraw consent (where applicable)
- Request deletion of your data (subject to legal obligations)
To exercise your rights, contact us at: support@konkancart.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are advised to review their policies separately.
8. Data Retention
We retain your information only as long as necessary for:
- Order fulfillment
- Legal compliance
- Business purposes
9. Children’s Privacy
KonkanCart does not knowingly collect data from individuals under the age of 18. If such data is identified, it will be deleted promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
KonkanCart.com
Email: support@konkancart.com
Phone: +91 9309863334
12. Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
Our website address is: https://konkancart.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.